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613-544-8883
Email
info@rapideyeconsulting.ca

Does your business require IT & computer support?


Many owners or senior management employees of small-to-medium businesses try to tackle technical computer changes themselves or with the help of a friend and run into major problems during the process. We can take this technical burden away from business owners by providing support on a break / fix or ongoing basis. We often work with people who have previously consulted other computer support technicians or other managed IT service providers.


Get the most out of your Windows computers after dealing with us.

Think about many of the programs running on your Windows-based PCs, such as, Microsoft Office, which handles your spreadsheets, email, documents and presentations. What about your internet browser (Firefox, Edge, Chrome, Opera), antivirus program or content management system? Persistent and disruptive errors will occur due to connection, missing files or other issues. We check for signs of physical or software issues and look to find out what changed. We are obsessed with performance, but may also tune a system for ideal reliability.


If you choose us we will endeavour to gain your trust

If something technical is frustrating you and it's on your computer screen, Call us! We will not charge you money or do any work unless we are certain it can be completed by us.

In order to provide the best technical support, our clients are expected to be forthcoming when it comes to their computer and network passwords. In many cases, having administrative privileges are essential to ensure work is carried out properly. If you are ready to get started, give us a call, send us an email or fill out our contact form.


Remote application support

We can connect to your computer by means of the internet and do any IT task for you. Remote IT support offers you great convenience and usually quicker IT support. As long as you are able to surf the internet and browse websites, we should be able to connect to your computer remotely. Call us with your favourite remote access application for quick service.


We prefer weekday scheduled appointments and calls

Our business hours are from 8:30AM-4:30PM, Monday to Friday and we only work at your office or via remote assistance tools. With the exception of urgent remote support calls, we look to schedule appointments with clients for every office visit. New clients can expect a returned call within 8 hours or next business day. After-hours support rates are charged double-time.